> ## Documentation Index
> Fetch the complete documentation index at: https://unkey.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# workspace_disabled

> The workspace associated with this request is disabled in Unkey. Contact support or check your billing status to restore workspace access.

<Danger>`err:unkey:authorization:workspace_disabled`</Danger>

```json Example theme={"theme":"kanagawa-wave"}
{
  "meta": {
    "requestId": "req_2c9a0jf23l4k567"
  },
  "error": {
    "detail": "The workspace associated with this API key has been disabled",
    "status": 403,
    "title": "Forbidden",
    "type": "https://unkey.com/docs/errors/unkey/authorization/workspace_disabled"
  }
}
```

## What Happened?

This error occurs when you attempt to use an Unkey API key that belongs to a disabled workspace. When a workspace is disabled in Unkey, all API keys associated with that workspace stop working, regardless of their individual status.

Here's an example of a request that would trigger this error:

```bash theme={"theme":"kanagawa-wave"}
# Request to Unkey API with a key from a disabled workspace
curl -X POST https://api.unkey.com/v2/keys.listKeys \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer unkey_KEY_FROM_DISABLED_WORKSPACE"
```

A workspace might be disabled for various reasons:

* Billing issues or unpaid invoices
* Administrative action due to terms of service violations
* At the workspace owner's request
* During investigation of suspicious activity
* As part of account closure process
* Exceeding usage limits or quotas

## How To Fix

If you encounter this error when using the Unkey API, you need to address the workspace issue:

1. **Check billing status**: If the workspace was disabled due to billing issues, settle any outstanding payments in the [Unkey dashboard](https://app.unkey.com/settings/billing)

2. **Contact workspace administrator**: If you're not the workspace administrator, contact them to determine why the workspace was disabled

3. **Contact Unkey support**: If you believe the workspace was disabled in error, or you need assistance resolving the issue, contact [Unkey support](mailto:support@unkey.com)

4. **Use a key from a different workspace**: If you have access to multiple workspaces, you can temporarily use a key from an active workspace while resolving the issue

Once the workspace is re-enabled, all API keys associated with it should become usable again (unless individually disabled).

## Common Mistakes

* **Billing oversights**: Missed payment notifications can lead to workspace suspension
* **Usage violations**: Excessive usage or pattern violations may trigger workspace disabling
* **Administrative changes**: Organizational changes might lead to workspaces being temporarily disabled
* **Using old workspaces**: Attempting to use keys from deprecated or archived workspaces
* **Plan limitation violations**: Exceeding the limits of your current plan
* **Account transfer issues**: Workspaces may be temporarily disabled during ownership transfers

## Related Errors

* [err:unkey:authorization:key\_disabled](./key_disabled) - When the specific authentication key is disabled
* [err:unkey:authorization:insufficient\_permissions](./insufficient_permissions) - When the authenticated entity lacks sufficient permissions
* [err:unkey:data:workspace\_not\_found](../data/workspace_not_found) - When the requested workspace doesn't exist